Bajijoy's Privacy Policy

Bajijoy (bajijoy.bet) is fully committed to protecting user privacy. This Privacy Policy provides a complete overview of the information collected about you when you use the bajijoy website and mobile application.

This Privacy Policy applies to:

• All pages and services on the bajijoy.bet website.
• Through the bajijoy mobile application.
• Through bajijoy's customer service channels.
• Bajijoy's email and SMS communications.

By creating an account or using bajijoy's services, you agree to this Privacy Policy. If you do not agree, please refrain from using bajijoy's services.

Bajijoy collects two main categories of data — information you provide directly and information collected automatically.

A. Information you provide:

B. Automatically Collected Information:

• Device Information: Your device type, operating system, and browser version.
• IP Address: Used for location verification and fraud prevention.
• Usage Data: Games played, session duration, and pages visited.
• Cookie Data: Preferences, session information, and analytics data.
• Transaction logs: Records of all bets, wins and losses, deposits, and withdrawals.

Bajijoy collects information through several methods. We ensure the highest level of security at every step:

• Registration Form: Information provided directly by you at the time of account creation.
• Verification Process: Documents uploaded during the KYC verification process.
• Payment Gateway: Through your payment provider at the time of transaction.
• Web analytics: Your activity on the site is recorded automatically.
• Customer Support: Information you submit via live chat and email.

Bajijoy uses your information only for legitimate and specific purposes. We never collect data beyond what is necessary.

• Account Management: To create, maintain, and secure your account.
• Identity Verification: To prevent fraud and meet regulatory requirements.
• Payment processing: To process deposits and withdrawals quickly and securely.
• Customer support: To resolve your issues and answer your questions.
• Personalized Experience: To show you games and offers tailored to your preferences.
• Marketing Communications: To keep you informed about relevant promotions and offers (with your consent).
• Security monitoring: To detect and prevent suspicious activity.
• Legal Obligation: To comply with applicable laws and regulatory requirements.
• Product Development: To improve bajijoy's services and platform.

Bajijoy shares your personal information only in strictly limited circumstances and solely with necessary third parties. Those circumstances are clearly outlined below:

Parties your information may be shared with:

• Payment Providers: bKash, Nagad, Rocket, and others — used solely to process transactions.
• Identity verification services: To complete the KYC process.
• IT infrastructure providers: Servers, cloud hosting — under strict confidentiality agreements.
• Government Authorities: To comply with legal requirements or court orders.
• Security Investigators: To assist in fraud or criminal investigations.

Information that is never shared:

• To advertisers or marketing companies.
• Data brokers or information resellers.
• For any commercial purpose without your consent.

Bajijoy uses cookies and similar tracking technologies on its website to enhance your browsing experience and ensure the site functions properly.

You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some features on the site.

Bajijoy does not retain your data longer than necessary. Our data retention policy is as follows:

• Account Information: For the duration of your active account and up to 5 years after closure.
• Transaction records: A minimum of 5 years, as required by law.
• KYC Documents: 5 years after verification, or as directed by regulatory guidelines.
• Support Contact: 2 years from the date of contact.
• Marketing preferences: Immediate update after unsubscribing.
• Analytics Data: Retained long-term in anonymized form.

Bajijoy believes you should have full control over your own data. Your rights are detailed below:

Bajijoy uses industry-leading security technology to protect your data. Our security layers are outlined below:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Server Security: Firewalls, intrusion detection, and regular security audits.
• Password Hashing: Your password is never stored in plain text.
• Two-factor verification: An additional layer of security at login.
• Restricted Access: Only authorized personnel have access to specific data.
• Regular Backups: Regular secure backups to protect against data loss.

Bajijoy may update this Privacy Policy from time to time. Before making any significant changes, we will:

• We will send advance notice to your registered email address.
• We will display a prominent notice on the bajijoy website.
• We will update the "Last Updated" date at the top of this page.
• We will obtain fresh consent where required.

Continued use of bajijoy after any policy update will be considered acceptance of the revised terms. We recommend visiting this page regularly to stay up to date.

For any privacy-related questions, requests, or complaints, please get in touch with us. bajijoy's data protection team is always here to help.

• Email: support@bajijoy.bet
• Live Chat: The bottom-right corner of any page on bajijoy.bet.
• Response Time: Within 30 business days.

If bajijoy fails to resolve your complaint, you have the right to escalate it to the relevant data protection authority.